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What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, payment details, comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, share, use and disclose personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

What are cookies?

Cookies are text files stored on your browser as a record of your activity on the site. EU legislation states that all websites must let you know when cookies are in use. Most websites use cookies and they won’t cause any harm to your device. Cookies don’t tell us who you are or give us any personal details about you. If you do not accept the cookies you will still be able to browse our site and will not prevent any functionality of the site itself.

Which cookies do we use on this site and why?

The main type of cookie that we use assists us in monitoring site performance. Performance cookies collect anonymous information about how visitors use our website, for example, how many visitors came to our website and when, what browsers visitors use, and how long visitors stay on the site. This data does not contain any information that is personal to you.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

The length of time a cookie stays on your device varies depending upon the type. The names of the cookies we use on this site and the function they perform are as follows:


Strictly Necessary

  • ForceFlashSite; used for the duration of the session for the following reason: When viewing a mobile site it will force the server to display the non-mobile version and avoid redirecting to the mobile site.

  • hs; used for the duration of the session for the following reason:  Security

  • smSession used for the following duration: Persistent (two days or two weeks), for the following reason: Identifies logged in site members

  • XSRF-TOKEN used for the duration of the session for the following reason: Security


  • svSession used for the following duration: Persistent (two years) for the following reason: Identifies unique visitors and tracks a visitor's sessions on a site

  • SSR-caching used for the duration of the Session for the following reason: Indicates how a site was rendered

  • smSession used for the following duration: Persistent (two weeks) for the following reason: Identifies logged in site members



  • TS* for the duration of the session for the following reason: Security

  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) for the duration of the session for the following reason: Security

  • TSxxxxxxxx_d (where x is replaced by a random series of numbers and letters) for the duration of the session for the following reason: Security

How you can withdraw your consent?

If you don’t want us to process your data anymore, please contact us at

Privacy policy updates 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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